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Benchmark Email Status

April 8, 2025

2:00 pm PT

April 8, 2025

4:44 am PT

We are currently experiencing a delay in email delivery. The team is hard at work to solve this. All other parts of the application are operational.

April 5, 2025

9:00 am PT

April 4, 2025

8:00 am PT

April 3, 2025

9:00 am PT

April 3, 2025

1:00 am PT

April 8, 2024

3:00 pm PT

April 8, 2024

9:00 am PT

September 2, 2022

7:30 pm PT

September 2, 2022

7:00 pm PT

February 9, 2022

8:45 am PT

Benchmark is 100% operational at this time; however, the external site archive.benchmarkemail.wpengine.com is unavailable at this time.

February 2, 2022

1:06 pm PT

Benchmark is 100% operational at this time. The previous issue with Automation Pro has been resolved. No existing Automation Aro Journeys were affected.

February 2, 2022

8:25 am PT

We are experiencing an issue with Automation Pro. Currently new Automation Pro Journeys cannot be created, and you cannot edit existing ones.

October 8, 2021

7:53 pm PT

All links sent in emails from Benchmark are now directing to the correct page.

October 8, 2021

6:22 pm PT

Links in emails sent from Benchmark are currently directing to a "license expired" page.

August 8, 2021

6:07 pm PT

Benchmark is 100% operational at this time. Any email schedule to go out during the outage will be sent shortly.

August 8, 2021

5:55 pm PT

Benchmark is experiencing a system outage. We expect to have the system operational within one hour.

November 24, 2020

2:03 pm PT

The system is 100% operational. Emails that were delayed are being cycled through and sent.

November 24, 2020

1:30 pm PT

Benchmark is experiencing intermittent slowness, and email delays are expected at this time.

June 11, 2020

6:10 am PT

The system is 100% operational.

All images are available in the image gallery.

June 10, 2020

8:26 pm PT

Images are now uploading at a normal speed. Image editing has been fixed and thumbnails are again working.

However, any image uploaded since 1:00 pm PT may still be broken. Those will be fixed over the next few hours.  You may also upload those again at any time.

 

June 10, 2020

3:15 pm PT

Images are slow to upload. They take about one minute to appear in the image gallery and then show with a broken thumbnail. Some images do not appear until your browser's cache is cleared.

Editing images inside the image gallery is also not currently working.

 

June 3, 2020

7:32 am PT

The system is 100% operational. Email delays have been resolved and test emails are sending as normal.

June 1, 2020

7:46 pm PT

Email delays are almost completely resolved, although some may occur intermittently.

We are still working to resolve test emails not sending for some clients.

June 1, 2020

6:12 am PT

Some delays are still expected; however, emails should process and send more quickly at this time. We will continue to work with our data center to improve performance back to 100%.

May 29, 2020

2:51 pm PT

Our data center is still experiencing network connectivity issues. Delays in email sends are still expected at this time.

May 29, 2020

1:52 am PT

Delays in email sends are expected at this time for most clients.

May 28, 2020

3:05 pm PT

Image uploading is working, but delays in email sends may still occur intermittenly.

May 28, 2020

7:45 am PT

Our data center began experiencing intermittent network connectivity issues on May 27 at 1:30 pm PT. Sending emails may be delayed at this time and upload images is not working. Only some clients are being impacted.

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