Benchmark Email Status
April 8, 2025
2:00 pm PT
April 8, 2025
4:44 am PT
We are currently experiencing a delay in email delivery. The team is hard at work to solve this. All other parts of the application are operational.
April 5, 2025
9:00 am PT
April 4, 2025
8:00 am PT
April 3, 2025
9:00 am PT
April 3, 2025
1:00 am PT
April 8, 2024
3:00 pm PT
April 8, 2024
9:00 am PT
September 2, 2022
7:30 pm PT
September 2, 2022
7:00 pm PT
February 9, 2022
8:45 am PT
Benchmark is 100% operational at this time; however, the external site archive.benchmarkemail.wpengine.com is unavailable at this time.
February 2, 2022
1:06 pm PT
Benchmark is 100% operational at this time. The previous issue with Automation Pro has been resolved. No existing Automation Aro Journeys were affected.
February 2, 2022
8:25 am PT
We are experiencing an issue with Automation Pro. Currently new Automation Pro Journeys cannot be created, and you cannot edit existing ones.
October 8, 2021
7:53 pm PT
All links sent in emails from Benchmark are now directing to the correct page.
October 8, 2021
6:22 pm PT
Links in emails sent from Benchmark are currently directing to a "license expired" page.
August 8, 2021
6:07 pm PT
Benchmark is 100% operational at this time. Any email schedule to go out during the outage will be sent shortly.
August 8, 2021
5:55 pm PT
Benchmark is experiencing a system outage. We expect to have the system operational within one hour.
November 24, 2020
2:03 pm PT
The system is 100% operational. Emails that were delayed are being cycled through and sent.
November 24, 2020
1:30 pm PT
Benchmark is experiencing intermittent slowness, and email delays are expected at this time.
June 11, 2020
6:10 am PT
The system is 100% operational.
All images are available in the image gallery.
June 10, 2020
8:26 pm PT
Images are now uploading at a normal speed. Image editing has been fixed and thumbnails are again working.
However, any image uploaded since 1:00 pm PT may still be broken. Those will be fixed over the next few hours. You may also upload those again at any time.
June 10, 2020
3:15 pm PT
Images are slow to upload. They take about one minute to appear in the image gallery and then show with a broken thumbnail. Some images do not appear until your browser's cache is cleared.
Editing images inside the image gallery is also not currently working.
June 3, 2020
7:32 am PT
The system is 100% operational. Email delays have been resolved and test emails are sending as normal.
June 1, 2020
7:46 pm PT
Email delays are almost completely resolved, although some may occur intermittently.
We are still working to resolve test emails not sending for some clients.
June 1, 2020
6:12 am PT
Some delays are still expected; however, emails should process and send more quickly at this time. We will continue to work with our data center to improve performance back to 100%.
May 29, 2020
2:51 pm PT
Our data center is still experiencing network connectivity issues. Delays in email sends are still expected at this time.
May 29, 2020
1:52 am PT
Delays in email sends are expected at this time for most clients.
May 28, 2020
3:05 pm PT
Image uploading is working, but delays in email sends may still occur intermittenly.
May 28, 2020
7:45 am PT
Our data center began experiencing intermittent network connectivity issues on May 27 at 1:30 pm PT. Sending emails may be delayed at this time and upload images is not working. Only some clients are being impacted.